Frequently Asked Questions Show All Hide All

Browse or search for the items you would like to order. Keyword Search boxes are located on the top of our store. When you find an item that interests you, click the title or name of the item to see its product detail page.

When you are ready to checkout click on the Submit Cart button located underneath the items featured in Your Cart. From here you will be brought to a summary screen for a final look at the items you will be purchasing.

To proceed click Check Out. You will be automatically forwarded to the next page to complete your transaction.

If you wish to purchase the selected item, choose the quantity you wish to purchase and then click »Add To Cart«.

Please click on the shopping cart, then click the button »Checkout« to finish processing your order. Login with your account information or open a new account. Please enter your address. You can also specify a different delivery address. Click the button "Continue" for the next step.

Please choose your preferred payment method.If you have a discount code, so you can also enter. Click the button "Continue" for the next step.

Please check all your information and click on the button »Confirm Order« to complete your order.

Your delivery costs vary in accordance with the type of item and with the country to which it will be delivered. jazzandrecords.de delivers throughout the Germany, Switzerland, all of Europe and most of the World. Please note our latest Shipping Price list.

You can check your actual shipping costs at any time, if you checkout your shopping cart.

Your order is be shipped within 24 hours from receipt of payment and sufficient stock.

To the precise delivery times as our shipping providers German Post, DHL, Hermes package or Swiss Post we have no control. You will receive the tracking number after shipping your order. Then you can trace the delivery status at any time in your customer account.

No, If you checkout directly with »Checkout with Paypal« Yes, with all other payments methods. With an account you have only advantages: You can order quickly with us and also benefit from our price promotions as well as the coupon codes. Creating an account will help you to track your order, make changes to your account, and speed the process for future orders. The advantages may be summarised as follows...:

• speed the process: Speed the process for future orders, you only need your password and Email.
• order status:You will be up to date on an orders status and keep track of the orders you have previously made
• delivery status: You will be up to date on an delivery status with our track & trace.
• Specials:benefit from our price promotions as well as the coupon codes.
• Gift Option: Benefit from our cheap gift wrapping. A free greeting text on a separate card is included.

We also need your customer data for your buyer protection, whom you will have automatically by the Payment Methods Instant Transfer or Paypal. So we use your personal data only for the purposes of customer administration, contract management itself and for sending the jazzandrecords.de own newsletter. Your data remains secure with us and will not be disclosed to third parties.

You can choose between follow payment options:
- Payment In Advance
- Cash on delivery:
- PayPal Credit Cart or Debit Cart: You can choose one of our payment partner PayPal.
For further details about our payment methods, please visit Payment

With us you do not deposit banking information. If paying by cash, postal, giro or credit card you just need an online account at one of our partner e-payment PayPal. More information can be found in our under Payment.

Customer has the right to withdraw Customer's offer within two (2) weeks without any reason, such withdrawal to be made in text form (e.g. regular mail, e-mail) or by re-sending the Product. In order to observe the aforementioned time-limit, timely dispatch of the withdrawal letter or timely sending of the Product shall suffice. The withdrawal shall be addressed to:

jazzandrecords.de
Retourenabteilung
Untere Lochmatt 11/1
D-79737 Herrischried

Please read also our Withdrawal

Feel free to contact us personally.

We are happy to pack your order with a beautiful gift wrap and a free greeting text on a separate greeting card. For this service you only pay 2,50 -. EUR (incl. VAT) per item. For shipments outside the EU, VAT is not charged.

The gift option is available on the product page directly from the button "Add to cart". Please select this option from the gift and the product to the cart. Do this also with other articles, if multiple CDs are packaged as a gift.

Your optional and free greeting text is printed on a separate card and every article that has been marked as a gift with gift box, individually attached. Your desired greeting text can be entered directly during the checkout process in the comments field "suggestions and greeting text."

Please select the shipping address to which you want to send your gift. At a different address, you will receive your invoice via email as a PDF file.

In the order summary, you can check if any of your desired items are listed with the gift option again.

Please note, we will refresh our coupon system. Coupon will be available in few days.